Who we are
Our website address is: https://otleywalkingfestival.co.uk
We respect your privacy and are committed to maintaining the security of your personal information. This policy outlines how and why we collect and use personal data. We want to ensure you are informed and in control of your data. Please be assured that we will never sell your personal data, and will only ever share it with third parties for our own purposes eg when you are booking on a walk or event through our website.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Contact forms
When you use the contact form on our website we store your email address to allow us to reply to your enquiry. We may send you emails to inform you of future festival events.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Who we share your data with
Your data will be shared with PayPal our event partner when a booking for a charged walk or event is made through our website. All card payments are made via PayPal on their own secure website. No financial details are entered on our website. Please see the PayPal website for their privacy statement.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Your name email address and/or phone number will only be used to contact you about any changes to walks or events.
Contact details of attendees will be kept for 21 days, they will then be deleted unless permission has been given for them to be used to promote future events.
What rights you have over your data
If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Your contact data will be used to send you confirmation of bookings and to inform you of any changes to walk or event details.
